Customer Support Engineer(freshers) 850

India, Kerala, Kochi, Kakkanad

Check with seller
April 28, 2024

Description

You will deliver Tier I technical support for customers and escalate critical issues to Tier II support.

• Understanding the tickets and issue those tickets to the concerned person.

• Providing accurate, valid, and complete information by using the right tools, methods, and processes.

• Ensuring a high level of customer service and a positive experience.

• Supporting your colleagues with peer learning, and being open to feedback from others



Requirements

• Experience : Fresher to 1 year of experience

• Work with the team to obtain an in-depth understanding of the product.

• Excellent written and verbal communication skills in English

• An affinity for offering excellent customer service

• Positive and resilient attitude

• Great teamwork skills

• Help customers round the clock and should be willing to work in shifts in a 24x7 work environment.

• Background in IT is a big plus.

To apply please login and send us a message.

Listed By: Agent
Job Location: Cochin
Vote
Result 0 votes
Share by email Share on Facebook Share on Twitter Share on Google+ Share on LinkedIn Pin on Pinterest
QR CODE
Price
Check with seller
Published
April 28, 2024
Location
India, Kerala
Category
Customer Service
Views
850
ID
246
 

Location

Useful information

  • Avoid scams by acting locally or paying with PayPal
  • Never pay with Western Union, Moneygram or other anonymous payment services
  • Don't buy or sell outside of your country. Don't accept cashier cheques from outside your country
  • This site is never involved in any transaction, and does not handle payments, shipping, guarantee transactions, provide escrow services, or offer "buyer protection" or "seller certification"

Listings Random

Check with seller

Video and Motion Designer intern Role and Responsibilities 1. The ability to partner with our creative and marketing team members to create content used across a variety of platforms (web, mobile, video, and more) 2. Think creatively and develop new design concepts, graphics, and la...

Check with seller

Customer Support Engineer(freshers) You will deliver Tier I technical support for customers and escalate critical issues to Tier II support. • Understanding the tickets and issue those tickets to the concerned person. • Providing accurate, valid, and complete information by using the r...

Check with seller

Android Developer (Fresher) Responsibilities • Design and build advanced applications for the Android platform • Collaborate with cross-functional teams to define, design and ship new features • Work with outside data sources and APIs • Ability to work interactively with Produc...

Check with seller

Digital Marketing Trainee We are seeking a highly motivated and enthusiastic Digital Marketing Trainee to join our dynamic team at Cochin Infopark, Kerala. This is a full-time onsite role for Digital Marketing. During the Training, students will have the opportunity to work w...

Check with seller

Business Development Executives [Freshers] We are looking for business development executives for online lead generation and project inquiries. No. of openings 2 Job Location: Technopark, Trivandrum Job code: RI/BD/03/002 Preferred Skills Freshers can also apply Smart and energetic candidates...

Check with seller

Digital Marketing Fresher We are looking for freshers to join our digital marketing team. No. of openings: 4 Job code DM/INT/03/004 Job location: Technopark, Trivandrum Preferred Skills Smart and energetic candidates can apply Freshers can also apply Immediate joiners preferr...